Phone First Utility on this contact number 0192 632 0700, whereupon customer services will handle your issues with energy supply.
First Utility is the largest independent energy company in the UK. First Utility doesn’t generate its own electricity, instead it buys from international producers and distributes it to their end customers. First Utility boasts a hassle free and quick switching for those who want to switch to their service.They also have low tariff rates when compared to other energy suppliers. Because of their steady high quality service and low tariffs, First Utility became the first ever utilities company that Good Housekeeping recommended to their readers in 2015.
If you want to learn more about their products, tariffs, packages and services, then you can head on over to their help page here: https://www.first-utility.com/help. The main help topics are as follows: My Meter, Tariffs, Switching to First Utility, My Account, More Help and Advice and Emergency Information. You can browse around to seek answers to your queries and you can also use their search bar to the right if your want to quickly search their FAQs for solutions.
You can also make use of their virtual assistant, “Ask First” to find answers to your questions here: http://www.first-utility.com/contact-us
If you want to correspond with a live online customer representative then you can contact them on twitter @FirstUtility. Their twitter account serves as customer service and you can tweet or PM them with your questions.
Alternatively, you can also use their contact form here: https://www.first-utility.com/about-us/service/how-we-handle-complaints – To send them your enquiries or complaints regarding the services that you receive from them.
First Utility also offers live chat support to their customers, you can access the chat box by visiting here: https://first-utility.secure.force.com/livechat/
If you prefer talking with a customer representative on the phone, you can use 01926 320 700 for this purpose. This helpline is open from 8am -8pm during weekdays and from 9am-4pm on Saturdays.